Privacy Policy
Last Updated: 9/2/2025
1) Information We Collect
Operational Data: Non-identifiable system-level metrics (infrastructure utilization, energy efficiency), not linked to individuals.
Marketing Sign‑Up Data (only if you opt in): Email address, company name (optional), marketing consent preference, and technical metadata captured at signup (timestamp, IP/country for compliance). We do not collect prompts, completions, or other user-generated content.
2) How We Use Information
Operational Data: To monitor, secure, optimize, and improve infrastructure performance and energy efficiency.
Marketing Sign‑Up Data: To send product updates, newsletters, or promotional content only if you have given explicit consent (double opt‑in). We may track high‑level aggregate engagement (e.g., opens/clicks) to improve communications. No profiling or automated decision-making beyond basic deliverability and unsubscribe handling.
3) Legal Bases (EEA/UK Users)
Operational Data: Legitimate interests (service operation, security, optimization).
Marketing Emails: Consent (you may withdraw at any time via unsubscribe link or by contacting us).
4) Data Storage and Retention
Operational Data: Retained in aggregate form; not attributable to individuals.
Marketing Sign‑Up Data: Retained until you unsubscribe, withdraw consent, request deletion, or we prune inactive subscribers. We periodically suppress hard bounces or inactive addresses.
5) Third-Party Processors / Sharing
We do not sell personal information. We use trusted service providers acting under our instructions
Email & List Management: Mailchimp (The Rocket Science Group LLC) for storing email, company (if provided), consent status, and delivering opt‑in/marketing emails. Processors are bound by contractual and security obligations. We may disclose information if required by law or to protect rights, safety, or security.
6) Data Security
We apply technical and organizational safeguards (encryption in transit, access controls, least-privilege). No method is 100% secure, but we strive to maintain industry-aligned protections.
7) Your Rights (subject to jurisdiction) You may:
Withdraw marketing consent (unsubscribe link or contact us)
Access or correct your data
Request deletion or restriction
Object to processing (where applicable)
Lodge a complaint with a supervisory authority (EEA/UK) Submit requests to: info@neuralwatt.com (or the listed contact).
8) International Transfers Mailchimp may process data in the United States or other jurisdictions. Appropriate safeguards (e.g., Standard Contractual Clauses) are relied upon where required.
9) Changes to This Policy
We may update this policy for operational, legal, or regulatory reasons. Material changes will be reflected by updating the “Last Updated” date.
10) Contact Us
If you have any questions about this Privacy Policy, please contact us at: info@neuralwatt.com
